Refurbished Allen Medical Flex Frame #A-70000 Spine System

For new products, please refer to the manufacturer's website for details. 

Below is Surgical Solutions of Illinois' Limited Warranty information:

This product has been refurbished and tested to the highest quality standards by Surgical Solutions of Illinois, LLC. This Limited Warranty offered by Surgical Solutions of Illinoisl, LLC covers defects in material or workmanship. This warranty extends to the original purchaser only and is non-transferable. The warranty begins the day the equipment is received. Please inspect your item(s) upon delivery. Any unauthorized service providers working on our equipment within the warranty period will void the warranty!

Surgical Solutions of Illinois, LLC warrants this product against defects in material or workmanship as follows: A. Surgical Solutions of Illinois, LLC will replace at no charge for parts only or, at its option, replace any product or part of the product that proves defective because of improper workmanship and/or material, under normal installation, use, service, and maintenance. If Surgical Solutions of Illinois, LLC is unable to provide a replacement and repair is not practical or cannot be made in a timely fashion, Surgical Solutions of Illinois, LLC may elect to refund the purchase price in exchange for the return of the product.

Our warranty periods are 90 days for parts and labor from the documented date of receipt. Extended warranties (up to 1 year from the date of purchase) are available.

Our warranties do not cover any problem that is caused by: A. Conditions, malfunctions or damage not resulting from defects in material or workmanship. B. Conditions, malfunctions, or damage resulting from (1) normal wear and tear, improper installation, improper maintenance, misuse, abuse, negligence, accident, or alteration.

Our limited warranties are void if a product is returned with removed, damaged, or tampered labels or any alterations (including removal of any component or external cover).

Surgical Solutions of Illinois, LLC will not provide any warranty coverage unless claims are made in compliance with all terms of the controlling warranty statement included with your product and you follow the proper return procedure. To request warranty service, you will need to provide: 1. The invoice or other evidence of the date and place of purchase. 2. A description of the problem. 3. Contact our Customer Service Department to receive a Return Authorization Number (RMA#)

When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid.

Surgical Solutions of Illinois, LLC SHALL NOT BE LIABLE TO THE PURCHASER OR ANY OTHER PERSON FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY).

The laws of the State of Illinois, USA, govern our warranties. It gives you specific legal rights, and you may also have other rights that vary from state to state. Our warranties do not affect any additional rights consumers have under laws in their jurisdictions governing the sale of consumer goods. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions in our warranty statements may not apply. You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring any action in court against us under the Magnuson-Moss Warranty Act.

RETURN POLICY

• Damaged freight needs to be reported within 24 hours to file a claim.
• No merchandise may be returned without prior written authorization by SSISurgical.
• No NEW merchandise may be returned unless authorization from manufacturer which could result in a restocking fee or no return at all, and customer is responsible for shipping expenses.
• Return period for products is thirty (30) days from delivery or otherwise agreed upon.
• SSISurgical will test returned products returned and can impose a customer fee if the customer misrepresents the condition of the product.